01How much does a custom software build cost?
A Handled Build starts at $5,000, with one fixed quote after an hour together. A simple build usually takes 2 to 4 weeks. A whole system costs more and takes longer, and you get both numbers before anything starts.
02How is a Build priced?
That hour is the scoping. Then one fixed quote. Half when you sign, a quarter at the midpoint, a quarter at launch. The price does not move. If something new comes up mid-build, it is a new conversation, never a surprise invoice.
03Why does it say "starting at" $5,000?
Because $5,000 is where a Build starts: one focused tool, built properly. Bigger projects quote higher, like a whole system with payments and members, or one that replaces several apps and moves all their data over. Either way you get the exact number in writing before anything starts, and it does not change. If an off-the-shelf tool would do the job better and cheaper, we will tell you.
04Who owns what you build?
You do, and it is written down. Everything we build is yours and documented, so your team, or anybody else, can run it without us if you ever take it in-house.
05What if I need changes later?
Upkeep and Partner both cover changes after launch: Upkeep handles up to two small requests a month, and Partner takes requests through your client portal with a 48-hour turnaround. Anything bigger than a request gets quoted as its own project, the same way the first build was.
06Upkeep or Partner?
Upkeep keeps it running: hosting, fixes, security updates and a couple of small requests a month. It fits a Front Door site or a small Build. Partner keeps building with you: hosting and fixes included, requests through your portal turned around in 48 hours, emergencies that jump the line, and a 60-minute call every month. It fits a business that runs on what we built. Not sure? We will help you pick on the call.
07Is there a contract?
The Build is a fixed quote with three payments. Upkeep is month to month. Partner runs on a six-month commitment, or month to month for $1,000 a month more.
08How long does a build take?
A simple build usually takes 2 to 4 weeks once you send over how your business works. A whole system takes longer. Either way, the timeline is in the quote, next to the price, before you sign anything.